We are in need of two AP/AR Clerks to start in June.  The right people will be responsible for 2 dealerships each, working out of Puente Hills Nissan.

Key Responsibilities:

Accounts Payable (A/P):

• Process vendor invoices accurately and in a timely manner
• Match purchase orders, invoices, and receipts
• Prepare and process check runs, ACH, and wire payments
• Reconcile vendor statements and resolve discrepancies
• Maintain organized records of all payable transactions

Accounts Receivable (A/R):

• Generate and send customer invoices
• Post payments (checks, ACH, credit cards)
• Monitor aging reports and follow up on past-due accounts
• Resolve billing issues and discrepancies
• Maintain accurate customer account records

General Accounting Duties:

• Assist with month-end closing processes
• Reconcile accounts and prepare reports as needed
• Support audits and provide documentation
• Communicate with vendors and customers professionally
• Ensure compliance with company policies and procedures

Qualifications:

• 2+ years of A/P and A/R experience preferred
• Basic understanding of accounting principles
• Proficiency in accounting software and Microsoft Excel
• Strong attention to detail and accuracy
• Excellent communication and problem-solving skills
• Ability to prioritize and manage multiple tasks

Preferred Qualifications:

• Experience with ERP systems (e.g., Excel, ADP, CDK, Advent, etc.)
• Automotive or multi-location business experience (if applicable)

Compensation & Benefits:

• Competitive pay based on experience
• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunities for growth and advancement

A fair warning: the end of the month process is concentrated, long hours, with the probability of working on a Saturday.

We look forward to your interest in being part of the Ghreiwati Auto Group.

We are in need of two AP/AR Clerks to start in June.  The right people will be responsible for 2 dealerships each, working out of Puente Hills Nissan.

Key Responsibilities:

Accounts Payable (A/P):

• Process vendor invoices accurately and in a timely manner
• Match purchase orders, invoices, and receipts
• Prepare and process check runs, ACH, and wire payments
• Reconcile vendor statements and resolve discrepancies
• Maintain organized records of all payable transactions

Accounts Receivable (A/R):

• Generate and send customer invoices
• Post payments (checks, ACH, credit cards)
• Monitor aging reports and follow up on past-due accounts
• Resolve billing issues and discrepancies
• Maintain accurate customer account records

General Accounting Duties:

• Assist with month-end closing processes
• Reconcile accounts and prepare reports as needed
• Support audits and provide documentation
• Communicate with vendors and customers professionally
• Ensure compliance with company policies and procedures

Qualifications:

• 2+ years of A/P and A/R experience preferred
• Basic understanding of accounting principles
• Proficiency in accounting software and Microsoft Excel
• Strong attention to detail and accuracy
• Excellent communication and problem-solving skills
• Ability to prioritize and manage multiple tasks

Preferred Qualifications:

• Experience with ERP systems (e.g., Excel, ADP, CDK, Advent, etc.)
• Automotive or multi-location business experience (if applicable)

Compensation & Benefits:

• Competitive pay based on experience
• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunities for growth and advancement

A fair warning: the end of the month process is concentrated, long hours, with the probability of working on a Saturday.

We look forward to your interest in being part of the Ghreiwati Auto Group.

As a Service Department Call Center Representative, you will answer phone calls, set appointments for service teams, and assist the Service Department with responding to leads.

Job Responsibilities not limited to:

• · Ability to handle a large volume of phone calls

• · Set daily appointments

• · Follow up with existing and potential customers to generate leads

Qualifications:

• · Customer Service experience

• · Excellent communication skills for contacting and following up on customer inquiries

• Strong telephone, computer, and typing skills.

• Bilingual (Preferred)  

• Available to work evenings, weekends, and Holidays. 

• Must be 18 years or older and be authorized to work in the U.S 

Dealership Commitment:

• · Competitive hourly and commission-based compensation plan

• · Guaranteed base pay

• · Bonuses & Incentives

• · Medical, Dental & Vision 

Employment Type:

Full-time

Short Description:

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Duties/Responsibilities:

Use computers for various applications, such as database management or word processing.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, record information, update paperwork, or maintain documents, such as attendance records, correspondence, or other material.

Operate office equipment, such copiers, or phone systems

Maintains scheduling and event calendars.

Complete forms following company procedures.

Make copies of correspondence or other printed material.

Qualifications:

Bilingual in Spanish/English is preferred 

Typing skills

Communications

Team player

Organization skills

Multi Tasker

A Service Advisor, or Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services, and contacting customers to update them about their vehicle’s repair status.

Service Advisor Duties:

• Greeting customers and directing them to an available technician
• Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
• Answering customer questions about service outcomes and consulting with technicians when necessary
• Informing customers about potential cost savings and warranty protections
• Assisting customers with deciding to fix their car through the dealership’s shop or trading the vehicle in
• Overseeing and managing the service center’s scheduling and workflow
• Informing customers of changes in service or when their vehicle is ready to be picked up
• Strictly following procedures outlined in the BAR Write it Right manual and the Nissan APRM

Service Advisor Skills and Qualifications:

• Customer service skills: Service Advisors deal with suppliers, provide estimates, and schedule appointments, so being courteous and friendly is essential. They also need to be able to handle customer complaints diplomatically and politely. 
• Communication skills: As a liaison between the customer and technician, a Service Advisor needs to be able to clearly explain the technician’s repair recommendations to customers while communicating customer needs to technicians.  
• Comprehension skills: Service Advisors should be able to comprehend customers' questions and concerns as well as what is being said when technicians give complex service recommendations. 
• Engineering and mechanical expertise: Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online, and speaking with technicians. 
• Troubleshooting skills: Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late. 
• Math and writing skills: Service Advisors prepare and calculate estimates so having good math and writing skills is an essential part of the job. 
• Bilingual: Spanish (preferred,not required)

Nissan experience is preferred but not required.

CDK experience is preferred but not required.

Xtime experience is preferred but not required.

DealerLogix experience is preferred but not required.

Puente Hills Nissan – City of Industry, CA

Puente Hills Nissan is seeking a motivated, energetic, and customer-focused Service Department Appointment Center Representative (BDC) to join our growing team.

This position plays a critical role in delivering an exceptional customer experience by assisting customers with scheduling service appointments, answering inbound inquiries, following up on missed opportunities, and helping maintain strong communication between customers and the service department.

We are looking for someone who thrives in a fast-paced environment, communicates professionally, and understands the importance of customer satisfaction and dealership performance.

Responsibilities

• Handle inbound and outbound customer calls, texts, and emails

• Schedule and confirm service appointments efficiently and accurately

• Follow up with customers regarding declined services, missed appointments, and future maintenance needs

• Assist in maintaining service appointment flow and advisor scheduling

• Work closely with service advisors and management to maximize appointment show rates

• Deliver a high-level customer experience with professionalism and urgency

• Accurately document customer interactions in dealership systems

• Assist with survey follow-up and customer retention efforts

• Help support dealership KPI/CSI objectives and manufacturer customer satisfaction goals

Qualifications

• Strong communication and customer service skills

• Positive attitude and strong work ethic

• Ability to multitask in a high-volume environment

• Comfortable handling phones, texting, and email communication

• Basic computer skills required

• Automotive dealership or BDC experience preferred, but not required

• Bilingual is a plus (Spanish)

What We Offer

• Competitive pay plan (base pay + commissions)

• Advancement opportunities within a growing dealership group

• Supportive team environment

• Paid training

• Full-time position

• Medical, dental, and vision benefits available

• Paid time off

If you are organized, customer-focused, and looking to grow within the automotive industry, we would love to hear from you.

Apply Today and Join the Team at Puente Hills Nissan.

• Diagnostics:
  Use advanced diagnostic tools and software to identify issues in engines, transmissions, electrical systems, and other major components.
• Repairs & Maintenance:
  Perform repairs on critical systems such as:
• Engine and fuel systems
• Transmission and drivetrain
• Suspension and steering
• Brake systems
• Electrical and computer systems
• Routine Services:
  Even though they focus on major repairs, they may also handle maintenance like oil changes, fluid checks, and filter replacements when needed

Answers all calls in accordance with company policies, using the company approved greeting in a friendly and professional manner

• Responds quickly and accurately to incoming telephone calls by transferring to the correct party
• Greets and directs guests to the correct individual and notifies the appropriate person that their guest has arrived
• Answers basic customer inquiries and refers more complex inquires to the appropriate person
• Gain knowledge of services other departments offer to assist our guests
• Must have great customer service skills and capabilities to work with our guests and team members
• Time management, communication, and multitasking skills are a must
• Ability to work closely with Management team, Sales team, Service team, and Accounting office

Job Types:  Part-time available

Schedule:

• Holidays
• Monday to Friday 
• Weekends

Experience:

• customer service: 1 year (preferred)
• Receptionist: 1 year (preferred)

Work Location:

• San Bernardino, CA

Administrative Duties:

• Sorting and sending mail
• Answering and routing phone calls
• Other duties as assigned 

 Automotive Sales Porter qualifications:

• Valid Drivers License with a clean driving history.
• Must be reliable with strong work ethics.
• Ability to multi-task.
• Attention to detail.

 Automotive Sales Porter Responsibilities:

• Park and retrieve customer vehicles.
• Clean Back room and sales delivery area. 
• General cleaning duties.
• Wash and Vacuum sales vehicles. 
• Arrange vehicles

As a Service Department Call Center Representative, you will answer phone calls, set appointments for service teams, and assist the Service Department with responding to leads.

Job Responsibilities not limited to:

• · Ability to handle a large volume of phone calls

• · Set daily appointments

• · Follow up with existing and potential customers to generate leads

Qualifications:

• · Customer Service experience

• · Excellent communication skills for contacting and following up on customer inquiries

• Strong telephone, computer, and typing skills.

• Bilingual (Preferred)  

• Available to work evenings, weekends, and Holidays. 

• Must be 18 years or older and be authorized to work in the U.S 

Dealership Commitment:

• · Competitive hourly and commission-based compensation plan

• · Guaranteed base pay

• · Bonuses & Incentives

• · Medical, Dental & Vision 

Employment Type:

Full-time